Shipping Policy

 

Shipping Destinations

• We’re happy to deliver to customers in most countries and regions worldwide.

• Available shipping methods, rates, and estimated delivery times vary by destination, package weight, and the products in your order. Enter your complete delivery address at checkout to view the options available to you.

 

Free Shipping

Enjoy free standard shipping on eligible orders of US$69.99 or more to selected destinations worldwide.

Order Processing Time

Orders are generally processed within 2–5 business days. Processing time is separate from shipping time.

During holidays or busy promotional periods, processing may take longer. If there is a significant delay with your order, we’ll contact you using the details provided at checkout.

Shipping Methods and Estimated Delivery Times

Premium Shipping

Estimated transit time: 7–20 business days for most standard destinations.

Rates generally start at US$6 for many standard destinations. The exact charge depends on your delivery address, package weight, and the products in your order.

Express Shipping Availability

DHL or FedEx Express Shipping is available for selected destinations and eligible orders. Available options and charges will be displayed at checkout.

DHL and FedEx provide a reference transit time of 6–8 business days after dispatch. This is a carrier estimate, not a guaranteed delivery timeframe, and excludes our 2–5-business-day processing period.

Actual transit times may vary due to customs clearance, holidays, weather, and local carrier conditions.

Recipients may need to provide documents for customs clearance and pay import duties and taxes assessed by local customs, plus any carrier clearance or handling fees. Unless stated otherwise at checkout, these costs are additional to the shipping fee. Please respond promptly to any requests from the carrier or customs.

Shipping to Certain Destinations

Some destinations require specialized shipping services because fewer routes or flights are available. These services may involve higher carrier charges, parcel-weight or size limits, and estimated transit times of 15–30 business days.

These conditions reflect the available carrier services rather than how remote your address is. Where a specialized service applies, the available shipping options and charges will be displayed at checkout.

We’re continually exploring reliable, more affordable delivery options to reach more customers worldwide.

Estimated Delivery Times by Destination

The estimates below are based on our typical delivery experience for standard or premium shipping. They are provided for reference only and are not guaranteed delivery dates.

Shipping times begin after dispatch and do not include the 2–5-business-day processing period.

Country	Shipping Time
United States	8-14 Business Days
Canada	8-14 Business Days
Australia	8-15 Business Days
United Kingdom	7-12 Business Days
Mexico	10-16 Business Days
Germany	7-12 Business Days
Italy	7-12 Business Days
Singapore	8-14 Business Days
France	7-12 Business Days
Spain	7-12 Business Days
Netherlands	7-12 Business Days
Bangladesh, Israel, and Romania	10–20 business days
Selected remote destinations	15–30 business days

Note:

Actual delivery times may vary due to customs clearance, public holidays, weather, and local carrier conditions. Remote addresses within a listed country may require longer transit times.

For other destinations, please refer to the information displayed at checkout or contact us for assistance.

Tracking Your Order

Once your order has shipped, we’ll email you your tracking details. You can follow the link in your shipping confirmation email or visit our Track Your Order page to check your shipment’s progress.

Please allow a few days for tracking updates to appear while the carrier receives and scans your parcel. If your tracking remains unchanged or you need assistance, please contact us at contact@mail.buddhastoneshop.com. We’ll be happy to help.

Promotional and Special Products

Free gifts, “just cover shipping” offers, and certain specially priced products may have separate shipping or processing charges.

These charges may increase when multiple promotional products are ordered. The applicable terms and total shipping charge will be displayed before payment.

Important Delivery Information

Delivery estimates are provided for reference and are not guaranteed. Delays may occur because of customs inspections, public holidays, extreme weather, carrier disruptions, remote-area delivery, or other circumstances outside our control.

International orders may also be subject to import duties, taxes, or customs charges imposed by the destination country or region. Unless otherwise stated at checkout, these charges are the customer’s responsibility.

The shipping method, price, and estimated delivery time displayed at checkout are the most accurate information for your order and destination.

Incorrect Shipping Information

To help your order reach you smoothly, please double-check that your shipping address and contact details are complete and accurate before placing your order, including your apartment or unit number and postal code, where applicable.

If you notice an error, please email us at contact@mail.buddhastoneshop.com within 2 hours of placing your order. We’ll do our best to help, although address changes cannot be guaranteed once processing has begun. Once your parcel has shipped, we may be unable to change or redirect the delivery address.

If a parcel cannot be delivered because the shipping information provided at checkout was incorrect or incomplete, the customer is responsible for any resulting additional costs, such as redelivery, return shipping, or reshipment fees. If the parcel cannot be recovered, the customer may also be responsible for the loss of the items and the original shipping cost, subject to applicable law.

We’ll help you explore the available options and explain any additional charges before arranging reshipment. This responsibility applies only to delivery issues caused by incorrect or incomplete information provided by the customer.

Need Help?

Please email contact@mail.buddhastoneshop.com with your order number and any relevant details. We’ll be happy to help.